Frequently Asked Questions

Guests can check in from 2PM onwards. Check out is at 10AM. If these times don't work for you please contact us and we'll do our best to accommodate you.

Yes, we require a 1 night deposit at the time of booking. The remaining balance is payable on arrival. For group bookings (4 or more cabins) we require a 50% deposit - group bookings have separate cancellation policies. We accept payment by credit card (Visa or Mastercard). If you need to cancel your booking, please see our cancellation policy for details on refunds.

Yes, we have free onsite parking available for our guests. You can park your car close to your spot, so you don't have to worry about carrying your luggage too far. We do recommend that you lock your car and keep your valuables out of sight.

We accept payment by credit card (Visa or Mastercard) or bank transfer. If you have any questions about payment options, please contact us.

Yes, all of our cabins have heaters to keep you warm and cozy. You can adjust the temperature to your liking to ensure a comfortable night's sleep. We recommend bringing warm clothing and comfortable shoes for outdoor activities during the cooler months.

Yes, there is mobile phone coverage. If you need to stay connected, we offer free Wi-Fi in all of our cabins.

We understand that plans can change, which is why we have a flexible cancellation policy. Guests can cancel free of charge up until 7 days prior to arrival. Cancellation within 7 days of arrival results in the one night deposit being non-refundable. If you have any questions about our cancellation policy, please contact us.